Engaged Members = Savings
When you switch to Scripius, you’ll get member engagement that leads to cost savings. Our Net Promoter Scores (NPS), which measures how likely a customer is to recommend a company or service to a friend, is 68—ONE OF THE HIGHEST SCORES WE’VE SEEN IN THE PHARMACY BENEFITS MANAGER (PBM) INDUSTRY. Some big competitors in the industry have negative NPSs (e.g., -3, -5, and -6).
This quote from one of our tech sector members, Shane F., helps show the difference our customers experience.
“The person I spoke with was incredible. I didn’t have to wait a long time. And I told her that it’s surprising, but this is the best and easiest conversation I’ve ever had with an insurance company.”
You get time savings.
One of the reason members like Shane love us is the time savings we can provide. When you switch, you will be impressed at how fast we work for you.
When members call us, it takes 15.3 seconds to speak with a live person, on average. For pre-authorizations, our easy access request portal allows for approvals in hours (others may take three business days).
You get savings from member engagement.
The bottom line: Our customers like us, and when customers like a company, they engage with it. More than 23,000 members use our drug cost comparison tool each month. And last year, 5,000 members enrolled in our Rx Savings Solutions program, saving more than $1.6 million ($1.1 million client savings, $500,000 member savings).
Have questions? Or ready to make the switch to Scripius? Contact your consultant or agent, or email us at GetSavingsNow@Scripius.org. We're here to help. We'll answer your questions and lay out an easy path to future cost savings and a better member experience.